At TAZEX, we are committed to providing high-quality products. Please review our Returns & Refunds Policy before placing your order.

Product Inspection

Customers are responsible for inspecting all products immediately upon delivery. Please verify that your order is complete and that all items have arrived in satisfactory condition.

Damaged or Defective Products

If your order arrives damaged or contains a product that is defective upon arrival, you must notify TAZEX immediately after receiving your shipment.

To report a damaged or defective product, please contact us at tazex100@gmail.com and include:

• Your order number
• A description of the issue
• Clear photographs of the damaged product and shipping package, if applicable

Failure to report shipping damage or product defects promptly may result in your claim being denied.

Returns

TAZEX accepts returns only for products that:

• Were damaged during shipping, or
• Were defective upon arrival.

To be eligible for a return:

• Products must be unused.
• Products must be returned in their original packaging.
• Return requests must be approved by TAZEX prior to returning any merchandise.

Refunds & Replacements

Once the returned product has been received and inspected, TAZEX will determine whether the claim qualifies under this policy. If approved, we will, at our discretion:

• Replace the damaged or defective product, or
• Issue a refund to the original method of payment.

Final Sales

Except for products damaged during shipping or defective upon arrival, all sales are final. TAZEX does not accept returns, exchanges, or refunds for any other reason.