Returns & Refunds

At Glo Skin by Evh, we want you to feel confident when shopping with us. If you have an issue with your order or receive a product that does not meet your expectations, our team is here to help. Because skincare and beauty products may be subject to hygiene and safety considerations, return eligibility can vary by product and order condition.

Return Eligibility

To request a return, please contact Glo Skin by Evh with your order details and the reason for your request. Products may need to be unused, unopened, and in their original packaging to qualify for a return. Items that have been opened or used may not be eligible due to health and hygiene considerations. We recommend contacting us before sending any product back so we can provide the appropriate instructions.

Refunds & Order Issues

Once an approved return is received and reviewed, eligible refunds will be processed using the original payment method. Processing times may vary depending on your payment provider or financial institution. If your order arrives damaged, defective, or incorrect, please contact us promptly with your order information and relevant details so we can review the issue and determine the appropriate resolution.